Having any issues or concerns? Contact Support

Privacy Policy

Last Updated: March 20th, 2025

At PhosPay Finance Limited, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information, in line with the Nigeria Data Protection Regulation 2023 (NDPR) and the EU General Data Protection Regulation (GDPR).

What Data We Collect

  • Your name, contact details, and identification information
  • Transaction and payment details
  • Employment or contractual information (for staff and vendors)
  • Any other information provided via our services or platforms

How We Use Your Data

  • Deliver our financial services and manage your account
  • Meet legal and regulatory obligations
  • Communicate with you and provide support
  • Improve our services and ensure security

Legal Grounds for Processing

We only process your data when we have a lawful reason, including:

  • Your consent
  • Fulfilling a contract with you
  • Legal compliance
  • Protecting your vital interests
  • Our legitimate business interests

Your Rights

  • Access: Know what data we hold about you
  • Correction: Request corrections to your data
  • Deletion: Ask us to delete your data (in certain cases)
  • Objection: Object to certain types of processing
  • Data Portability: Request your data in a usable format
  • Withdraw Consent: At any time, where consent was the basis for processing

To exercise your rights, contact us at support@phospay.com

Data Security

We use modern security tools and practices to protect your data from unauthorized access, loss, or misuse. Access to data is limited to authorized personnel only.

Data Retention

We keep your data only as long as necessary for the purpose it was collected. When no longer needed, we securely delete or anonymize it.

Sharing Your Data

We do not sell your personal data. We may share it with trusted third-party service providers under strict confidentiality, or when legally required.

Data Breaches

In case of a data breach that poses a risk to your rights, we will notify you and the appropriate authorities promptly, as required by law.

Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review it regularly.

Always Supported

Our 24/7 customer support team is here to answer your questions and help you with anything you need.